Legal information
Privacy policy
Important notice: This English version is provided solely as a convenience translation for informational purposes. If there is any discrepancy, inconsistency, interpretation issue, legal proceeding, or dispute, the Spanish version of this Privacy policy will prevail and will be the legally binding version.
This policy explains how Cristiam Mercado processes personal information that you may provide while visiting cristiammercado.com or contacting him about professional services.
This is a personal professional website. It does not provide user registration, online purchases, or payments.
Data controller
The data controller is Cristiam Mercado, located in Bogotá D.C., Colombia. For privacy-related inquiries, write to contact@cristiammercado.com.
Information that may be collected
- Your name, email address, and message when you use the contact form or send an email.
- Basic technical browsing data, such as visited pages, device type, browser, and usage events, when generated by analytics tools.
- Additional information that you voluntarily choose to share during a professional conversation.
Purposes of processing
- Responding to inquiries and messages sent by visitors.
- Evaluating professional service requests and maintaining business conversations.
- Protecting the site against abuse, spam, or security incidents.
- Understanding general site usage and improving its content and operation.
- Complying with legal obligations when applicable.
Scope of processing
Information is processed only for the stated purposes and for the time reasonably needed to address the request or comply with applicable obligations. Personal data is not sold.
Sensitive data and information about minors are not requested. Avoid including this type of information in the contact form.
Providers and external links
The site may rely on technology providers for hosting, security, analytics, or message delivery. These providers may process technical or contact information solely to provide their services.
Links to social networks and third-party websites are governed by their own privacy policies.
Your rights
Under applicable Colombian law, you may request access to, correction of, or deletion of your data; ask how it has been used; withdraw authorization when legally possible; and file complaints with the Colombian Superintendence of Industry and Commerce.
Requests and complaints
To exercise your rights, write to contact@cristiammercado.com with your name, your specific request, and a response channel. If you need information corrected or deleted, include details that allow it to be identified.
Effective date and changes
This policy is effective as of May 31, 2026. It may be updated when the operation of the site or applicable regulations change. The current version will remain available on this page.
Governing language
This English version is provided solely as a convenience translation. For all legal purposes, including interpretation, enforcement, regulatory proceedings, or disputes, the Spanish version will prevail and will be the legally binding version.